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Frequently Asked Questions

Where are your facilities located?

All three of our facilities are located in Toledo. Our facilities are located at:

  • 717 S. Reynolds Rd
  • 3770 S. Detroit Ave
  • 2800 Glendale Ave

Do you offer vehicle storage?

Yes - all three of our facilities offer vehicle storage.  All vehicles must be registered, insured and drivable.

What are your office hours?

Each of our facilities have slightly different office hours so please visit our location pages to confirm the hours at your location.

How do I know what size unit I need?

Our self storage calculator is a useful tool that can give you an instant approximation.

I've never used self storage before. Do you have any tips for me?

Sure! We have a collection of self storage tips that can help you along the way.

Do you rent moving trucks?

We do! You can reserve your U-Haul truck or trailer from our offices.

What are your access hours?

Each of our facilities offers access to your unit any day of the week from 6:00 am until 10:00 pm.

What if I move...  do I need to change my address? 

Yes -please let us know anytime your phone number, address or email address changes.  You can stop in to our office anytime to update your address, or complete this form here and one of our managers will contact you to verify. 

I'm ready to move out, now what? 

We're sorry to see you go, but if you must...  please complete/submit this form (or stop in the office and let us know) 10 days in advance.   All contents of the unit must be removed from our facility and the unit left unlocked before we may consider it vacant.  The dumpster MAY NOT be used for disposal of any items or furniture. 

Do you prorate?

When you move in, we will prorate what you owe for the remainder of the current month.  Your first full month of rent will be due on the first of the next month.  We do allow a 5 day grace period, in case you are unable to pay on the first, for some reason. 

Our lease contract specifies that no, we do not pro-rate units when you vacate.  However, we will pro-rate for the first 5 days your final month, if you let us know before the first and vacate by the 5th. 

Do you offer a referral bonus?

YES!  Many of our customers want their friends to store near them.  So we offer a $15 bonus for both the new customer and the referring customer when you refer your friends to us.   The new customer must tells us you sent them when they move-in. In this case, $15 will be deducted from the new customers 2nd month of rent (since they will already enjoy a move-in bonus during their first month) and also deducted from the referring customers next rent payment.    So send your friends!

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